Company Name: Green Scaffolding Group Limited
Website: greenscaffoldinggroup.co.uk
Registered Address: Unit 36, Gaerwen Industrial Estate, Gaerwen, Anglesey, LL60 6HR
Company Registration Number: 14869225
VAT Number: 444363986
Telephone: 01248 572572
Email: info@greenscaffoldinggroup.co.uk
Introduction
At Green Scaffolding Group Limited, we take your privacy seriously.
This Privacy Policy explains how we collect, use, store and share your personal information when you use our website, contact us, request a quotation, use our services, respond to our marketing or apply for a job with us.
It also explains your rights in relation to your personal data and how you can contact us if you have any questions or concerns.
Personal Data We Collect
Depending on how you interact with us, we may collect personal information including:
- Your name
- Home or business address
- Email address
- Telephone number
- Property or site address
- Details about your project or scaffolding requirements
- Photographs or information you provide to help us prepare a quotation
- Information submitted through our website, advertising campaigns or social media
- IP address, browser information and website usage information
- Correspondence between you and Green Scaffolding Group
- Information provided when applying for employment with us
We only collect information that is reasonably necessary for the purpose for which it is being used.
How We Use Your Data
We may use your personal information to:
- Respond to enquiries and quotation requests
- Assess your scaffolding requirements
- Prepare and provide quotations
- Arrange scaffolding installations, alterations and dismantling
- Communicate with you about your project
- Manage our relationship with customers and contractors
- Maintain appropriate business and financial records
- Respond to complaints or queries
- Improve our website, advertising and services
- Measure the performance of our marketing campaigns
- Send marketing communications where permitted
- Process job applications
- Meet our legal, regulatory, health and safety and insurance obligations
The lawful basis we rely on will depend on why we are processing your information. This may include processing necessary to enter into or perform a contract, compliance with a legal obligation, our legitimate business interests or your consent.
Website Enquiries and Quotations
When you contact Green Scaffolding Group through our website, telephone, email, social media or an online advertising form, we may use the information you provide to respond to your enquiry and prepare a quotation.
This can include photographs, property details, access information and information about the work being undertaken.
We may retain information about quotations and enquiries for an appropriate period for administration, customer service, legal and business purposes.
Marketing and Advertising
We may collect information through advertising campaigns on platforms such as Google and social media.
If you submit an enquiry through one of our advertisements, we may use the information you provide to contact you about that enquiry.
Where appropriate, we may also use information about website activity and advertising interactions to understand how our marketing performs and improve future campaigns.
Where consent is required for marketing, we will ask for it clearly and separately. Consent should involve a positive choice rather than being assumed simply because someone submitted an enquiry.
Email Marketing
We may send emails about Green Scaffolding Group services, company news, promotions and other relevant information where we have an appropriate lawful basis to do so.
Where you have specifically opted in to receive marketing communications, we may rely on your consent.
In certain circumstances, we may also contact existing customers about our own similar products or services where the requirements of the PECR “soft opt-in” are met.
Different rules can apply when marketing to corporate organisations. Where personal data is involved, however, data protection requirements may still apply.
Every marketing email we send will provide an appropriate way to unsubscribe.
Your Right to Opt Out
You can ask us to stop sending you marketing communications at any time.
You can do this by using the unsubscribe option included in our marketing emails or by contacting us at:
info@greenscaffoldinggroup.co.uk
You can also call us on 01248 572572.
When someone opts out, we may retain limited information on a suppression list so that we can make sure we do not send further marketing communications to that person. Maintaining a do-not-contact list is recognised by the ICO as part of good direct-marketing compliance.
Marketing Consent Records
Where we rely on consent for marketing, Green Scaffolding Group Limited may keep records demonstrating when and how that consent was provided.
These records may include the date and time consent was given, the method used to provide consent, the wording presented at the time, relevant contact details and whether consent has subsequently been withdrawn.
These records are retained only for as long as reasonably necessary to demonstrate compliance and manage marketing preferences. The ICO recommends keeping appropriate records of what someone consented to and when and how consent was obtained.
Cookies
Our website uses cookies and similar technologies.
Cookies are small files placed on your device that can help a website function correctly, remember preferences and provide information about how visitors use the website.
We may use different types of cookies, including strictly necessary cookies and, where applicable, analytics, performance, functionality and advertising cookies.
Strictly necessary cookies may be used without consent where they are required for the operation of the website.
Where consent is required, non-essential cookies will not be used until you have made your choice through our cookie consent system.
You can manage your cookie preferences through the options provided on our website and through your browser settings.
Disabling certain cookies may affect some website functionality.
The ICO states that users should be told what cookies are doing and why, and that consent is generally required before non-essential cookies are placed on a user’s device.
Website Analytics
We may use analytics tools to understand how visitors use our website.
This may include information about pages visited, time spent on the website, interactions with pages, device or browser information and how someone arrived at our website.
We use this information to understand website performance, improve our services and assess the effectiveness of our marketing.
Where analytics or advertising technologies require consent, they will only be used after the appropriate consent has been provided.
Media
If you upload or send photographs to us, please be aware that photographs can sometimes contain embedded information such as location data.
Where photographs are provided as part of an enquiry, we may use them to assess the property, site access and scaffolding requirements and to prepare your quotation or plan the work.
We will only use customer or project photographs for marketing purposes where we have an appropriate basis to do so.
Sharing Your Data
We may share personal information with third parties where reasonably necessary to operate our business or provide our services.
This may include contractors, professional advisers, insurers, IT and website providers, accounting providers, marketing and communications platforms and other organisations involved in delivering our services.
We may also disclose information where required by law, regulation, a court, law enforcement agency or other competent authority.
We do not sell your personal information to third parties.
We do not share your personal information with third parties for their own marketing purposes unless we have an appropriate lawful basis and, where required, your explicit consent.
Data Retention
We only keep personal information for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, contractual, accounting, insurance and regulatory obligations.
Different categories of information may therefore be retained for different periods.
Where information is no longer required, it will be securely deleted or anonymised where appropriate.
Marketing information may be retained until you withdraw your consent, object to the processing or unsubscribe. Limited information may then be retained on a suppression list to record your preference not to receive further marketing.
Job Applicants and Employees
Information provided when applying for a position with Green Scaffolding Group will be used to assess and process your application.
Application information will only be shared with people who reasonably need access to it as part of the recruitment process.
If your application is unsuccessful, we may retain relevant information for up to 12 months where appropriate, including so that we can consider you for similar positions.
Successful applicants may be required to provide additional information, including evidence of their right to work in the UK. Employment information will be retained in accordance with applicable employment, tax and other legal requirements.
Your Data Protection Rights
Depending on the circumstances, UK data protection law gives you a number of rights regarding your personal information.
These can include the right to:
- Be informed about how your information is used
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Ask us to delete your information in certain circumstances
- Request that we restrict how your information is processed
- Object to certain processing
- Request data portability where applicable
- Withdraw your consent at any time where processing relies on consent
The exact rights available depend on the circumstances and lawful basis being used.
To exercise your rights, contact:
Email: info@greenscaffoldinggroup.co.uk
Telephone: 01248 572572
We may need to verify your identity before fulfilling certain requests.
These rights and the information businesses should provide in a privacy notice form part of the ICO’s UK GDPR guidance.